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Maintenance & support

Website maintenance & support in Vancouver

Proactive website maintenance and support — safe updates, daily backups, uptime monitoring, and rapid fixes when something goes wrong.

  • Proactive updates with staging and rollback
  • Daily off-site backups and quick restores
  • Uptime monitoring with human response
  • Security hardening and incident response

What you get

How Website maintenance & support in Vancouver actually works

Concrete deliverables — no vague SaaS jargon. Each engagement is sized to your business and reviewed monthly.

Proactive updates

WordPress core, theme, and plugin updates with staging preview and rollback — not surprise Mondays.

Reliable backups

Daily off-site backups with 30-day retention and tested one-click restores.

Uptime monitoring

HTTP and TLS monitoring with alerts that reach a human who knows your environment.

Security hygiene

Hardening, plugin vulnerability tracking, and incident response with clean post-incident reports.

Human support

A single point of contact — not a ticketing black hole. We know your site and speak plain English.

Monthly reporting

Simple monthly summaries: updates shipped, incidents caught, uptime, and what to fix next.

Who it is for

A strong fit for

  • Businesses without an in-house web team
  • Sites running WordPress, WooCommerce, or Drupal
  • Owners tired of firefighting after every update
  • Teams that need predictable monthly billing and clear SLAs
  • Sites recovering from a prior hack or abandoned plugin
  • Organizations that need backups actually tested, not just scheduled

Trusted technologies we support

  • Google Cloud
  • AWS
  • Microsoft Azure
  • Cloudflare
  • WordPress
  • Docker
  • cPanel
  • Linux

Related services

Pairs well with

WordPress care

Scoped WordPress-only maintenance.

Learn more

WordPress hosting

Managed WordPress hosting from $5/month.

Learn more

Cybersecurity

Hardening, monitoring, and incident response.

Learn more

FAQ

Frequently asked questions

Do we get dedicated support hours?
Yes — each plan includes an allotment with transparent tracking and the option to top up if a sprint is unusually busy.
How fast is your response?
Typical first response within 4 business hours for routine issues; same-day for emergencies. Critical outages get round-the-clock attention until resolved.
What CMSs do you support?
WordPress and WooCommerce primarily, plus Drupal and static sites. Other stacks by arrangement after an audit.
Can you take over from an existing agency?
Yes. We onboard with a full audit, document current state, and stabilize anything urgent in the first cycle.

Stop the firefighting

Predictable maintenance and support so you can focus on the business.

Contact

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Hours
Mon–Fri · 9:00 AM – 6:00 PM (PT)

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